20 Years Later, I Tested Out Tupperware's Lifetime Warranty. Here's How it Went.

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Is Tupperware replacement available after 20 years? Do old Tupperware pieces have BPA in them? Check out below as I navigate whether or not Tupperware will stand by their Lifetime Tupperware Warranty.

It occurred to me the other day − while trying to gauge whether an overused, label-less measuring spoon was a tablespoon or half a tablespoon − that all the Tupperware I collected in my teens has a Tupperware Lifetime Warranty on it.

collection of colorful Tupperware containers with lids on counter, text overlay "how to get Tupperware replaced under their limited lifetime warranty"

I vaguely remember a Tupperware Consultant spouting this information out as I thumbed through their catalog years ago, stuffing my face with homemade dips at one of the many household Tupperware parties I've attended.

But I must have made one too many of my grandmother's Strawberry Shortcakes because the blue labeling has worn off... leaving me to guess at the sizes (perhaps that's why recipes like Martha Tiramisu Cookies never turned out for me? Nah, but it's nice to blame something besides my own lack of baking skills).

After a quick inventory of my cupboards, I found three other Tupperware items that were worse for wear:

  • a container that had a spider web-like shattering on one side
  • a small bowl whose plastic lip had broken off
  • a measuring cup that was warped

Sounds like it's time to experiment: exactly how limited is the Tupperware Lifetime Warranty?

Pssst: Can't get your items replaced through the warranty (i.e. the most cost-effective way)? Then check out this listing of Tupperware Replacement Lids. You can also find Tupperware replacement parts.

How Do I Replace Broken Tupperware? Start with the Tupperware Warranty (in plain English)

You'll likely remember like I did, that there's a Tupperware guarantee. It's actually a Limited Lifetime Warranty (you'll see why below).

During my online chat with a representative, I found out the following information:

Tupperware Replacement Policy

"Tupperware® brand products are warranted by Tupperware against chipping, cracking, breaking or peeling under normal non-commercial use for the lifetime of the product. If, due to unavailability, actual product replacement cannot be made, comparable product replacement will be made, or credit toward future purchases of Tupperware® brand products will be given. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Warranty replacement items or parts will be subject to shipping and handling charges and applicable taxes."

Note: As of February, 2024, their lifetime warranty language has changed to this:

"LIMITED LIFETIME WARRANTY

Tupperware warrants that Tupperware® brand products that are subject to the Limited Lifetime Warranty will not chip, crack, break, peel or warp (as such terms are defined in the “Definitions” section below), when used under normal, non-commercial use, for the lifetime of the product. In the event of a product’s failure to meet the foregoing warranty, Tupperware, at its election, will either replace the affected product with a like or similar product or provide toward future purchases of Tupperware® brand products. This warranty does not cover damages arising from the exclusions set forth in the “All Warranties: Exclusions” section of this policy. Tupperware may require you to provide photographic or video evidence of the warranty may at its discretion require the product to be sent to Tupperware for evaluation of the validity of the warranty claim. You will be responsible for shipping and handling charges and applicable taxes relating to warranty replacement items or parts.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. THESE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE."

Other things you should know about Tupperware's warranty: 

  • Specific Definitions: They offer specific definitions for each of those damages, and you should check those out.
  • What's NOT Covered: Items that have been melted (for example, from your dishwasher), stained items (drats – spaghetti stains Tupperware pretty good!), discoloration, cuts/scratches, impact damage, prints/pouches/straps/taps.
  • Item May Be Replaced with Something Else: If you're like me, then you've had your Tupperware pieces for a long time. Over the decades, they stop making certain pieces, or they modify them. So don't be surprised if you get something in new colors or something that is not an exact match to your old item.
  • You Might Not Get a Value-in-Kind: Because they likely don't sell the same thing you own, they let you know that if the replacement item costs less in value than yours, there will be no refund of the difference. Also, if it costs more, you might have to pay the difference to get it.

Hint: Are you bummed your items don't qualify for replacement through warranty (i.e. the most cost-effective way)? Don't worry. You can still get replacements. Check out this listing of Replacement lids for Tupperware. You can also find Tupperware replacement parts.

UPDATED NOTE: Tupperware has officially filed for bankruptcy. I'll update any new information I find on honoring warranty requests as they work through this. UPDATED, August 2026: I said I'd report back on what happened after the bankruptcy, so here it is. A group of lenders bought the Tupperware brand in November 2024 and now runs it as Party Products LLC. The good news: the warranty survived. Tupperware's current policy, dated April 2026, says plainly that they'll honor the limited lifetime warranty that applied to your product.

What didn't survive is the process I describe below. The phone line, the mail-in factory address, the $5.75 flat fee – all gone. There's one way to file now, and it's an online form. I've left my original experience in place because it's a real record of how this used to work.

 

Tupperware Replacement Lids – Where Can I Get My Tupperware Replaced?

There's now exactly one way to file a warranty claim, and it's online. Tupperware's policy is explicit that the review requires photos and that it cannot be completed over the phone.

Have these ready before you start:

  • A photo of the damaged item
  • A photo of the stamp showing the year it was made
  • Roughly when and where you bought it
  • The mold number, or a description of the piece

Submit a warranty claim online.

One thing worth knowing before you file: how long you're covered now depends on a letter stamped on the piece itself:

  • P is lifetime
  • No symbol means 10 years from purchase
  • Q is one year
  • G is 30 days
  • Z has no warranty at all
  • Older pieces are grandfathered in under whatever applied when you bought them.

Tupperware says their team reviews it and emails you back in about 72 hours. And here's the part that surprised me most: what comes back is a voucher by email, not a replacement bowl in a box. You can combine up to five vouchers toward a single purchase.

And if nothing else works? Some people have reported having luck with these silicone stretch lids (BPA-free).

Are Old Tupperware Containers BPA-Free?

If you'd rather sidestep the question entirely, this is where we've been slowly replacing ours with glass containers – no leaching worry, and the lids are the only plastic left.

If you're like me, and you've had Tupperware pieces for decades, then you might be wondering whether or not those old pieces are BPA-free.

What is BPA? It's Bisphenol A, which is found in many plastic products (though not so much, anymore). Consumers have gotten smart about looking and demanding BPA-free plastics, and for good reason. Studies show that BPA is "linked to obesity in children and adults as well as to cardiovascular disease, diabetes, reproductive disorders, breast cancer, and more."

Here's the thing: Tupperware has officially said that all their containers are BPA-free as of March 2010.

screenshot of Tupperware site that says "as of March 2010, items sold by Tupperware US & CA are BPA free"

What does that say to me? My opinion is that this means Tupperware pieces made before March 2010 may (and probably do – it was common practice to use BPA in plastics) have BPA in them.

Psst: an easy way to tell if your Tupperware container has BPA in it? Turn it over and look on the bottom. If there is a "7" inside the recycle symbol on the bottom (the triangle), then it likely contains BPA. BPA-free products will have a 1, 2, or 5 inside of that triangle.

That alone might make you want to replace your old Tupperware pieces, and if they're broken/peeled/etc. anyway, you could upgrade to a new, BPA-piece for just the cost of shipping and handling.

However, if your old Tupperware doesn't have anything wrong with it that's covered under the warranty, then you can't get it replaced for free due to it possibly having BPA.

But don't worry. You can still get replacements and replacement parts. Check out this listing of Replacement lids for Tupperware. You can also find Tupperware replacement parts.

Tupperware's Lifetime Warranty – Old Tupperware Exchange

Now I want to share with you my own experience to give you an idea of how the process works.

Based on what the Tupperware warranty covers, here's the rundown of items I wanted replaced:

  • 1 Small, Microwavable Bowl with Tupperware Lid (chipped)
  • 1 Large, Microwavable Container with Tupperware Lid (cracked)
  • 1 Set of Measuring Cups (warped)
  • 1 Set of Measuring Spoons (peeling)

Everything below is what happened when I actually did this. None of it is how the process works today – see the update at the top – but it's worth seeing what the warranty used to deliver.

Tried Two Different Replacement Methods (By Mail, and By Phone)

I didn't feel like tracking down a consultant (honestly, I would feel bad asking some random consultant to replace my items if I wasn't going to purchase other ones from her/him), so decided to attempt replacements by both mail and by phone for comparison purposes.

During our online chat, the representative told me that I could either call 1 (800) 887-7379 (the Tupperware replacement phone number) and they would place a special order to send me the replacement with a $5.75 shipping and handling fee (this is a flat fee for the entire order, not per product replaced. Awesome!).

Psst: I didn't have to ship anything in, but the rep said to keep the items for 30 days because they could request to see them during that time.

Or, I could ship the item myself to their factory at the following address with me paying to ship them, but paying no shipping and handling fee for the new replacements:

Tupperware
248 Tupperware Rd.
Hemingway, SC 29554.

Hint: they now also have a Canadian address:

Tupperware Warranty
c/o Purolator
22 Worcester Rd.
Etobicoke, Ontario M9W 5X2

  • By Mail: I chose to ship the least expensive items to the warehouse, which were the small measuring spoons. I used an old envelope to mail them on February 20, 2016, for $2.54 (including tracking) through USPS. Also, I included a letter with my name, phone number, email address, and mailing address.
  • By Phone: This left the measuring spoons, small bowl, and large container to handle over the phone. On February 29, 2016, I made the call. I had to let the person know each of the model numbers (thankfully located on the bottom of each piece of Tupperware). One item was not available, so they said to call back in a few days to see if it was available then (it was). Since they did not have it, they waived the shipping and handling fee on this order.

Note: The third option, which I chose not to take, is to find a consultant to give the items to. If you'd like to do this, go to www.Tupperware.com, and on the upper right, click "Find a Rep". From the comments we've received below of people's actual experience, it seems like whether or not you can get replacements through this way is up to the rep themselves, and the time they're willing to dedicate to it.

Tupperware's home page with orange arrow pointing to "Find a Rep" button
Find A Rep Tupperware internet page with young woman holding green-lidded Tupperware

The Fresh-Leftovers Results

Just like the representative told me, the item I mailed took much longer to be replaced than the items I called in (42 looooooonnnng days. Good thing we had an alternate set of measuring spoons from my husband's bachelor pad days).

The items by phone arrived much more quickly, but not within the 9 days they had quoted me. Two boxes arrived on March 13, 2016, 13 days later. One of the containers came with the wrong-sized lid, so on March 14th I online chatted with them again. The rep sent the correct lid − no shipping charge to me − and that arrived 10 days later on March 24th.

Altogether, I ended up spending just $8.29 out of pocket for products that would have cost me $59.85 (of course I had paid for them at one point; but with my family's consulting discounts and 20 years' worth of inflation, I think I came out ahead).

Also, they never asked to see the items I was asking to have replaced...so I still have them as well. Score!

Time to conduct your own Tupperware Cupboard Audit? Here's a Few Tips

From going through the process, I've got a few tips for you:

  • Batch Your Claims: Vouchers can be combined – up to five toward a single purchase. So go through your cabinets and get everything that needs to be replaced done at once to get the most bang for your buck.
  • Log Your Year Stamp: Photograph the year stamp while the piece is already out of the cupboard, and check the letter stamp first so you know what you're entitled to before you file.
  • Know the Functionality You're Looking to Replace: They didn't have one of my items, but I was able to ask for something that had a lid and was microwavable − the two things I had identified as most important to me.

Looking for Tupperware Replacement Lids – India?

One more thing – are you from India, and you're looking to replace your Tupperware lids? When I reached out years ago, they told me the process was about the same in all countries. That's no longer true – India still repairs or replaces the actual piece through a dealer, while the US and Canada moved to email vouchers. You can contact your dealer to get the replacement under the warranty in India, or you can go to this Tupperware contact page for help.

Overall, I was very satisfied with my transaction. And now I've got a few updated pieces of Tupperware in my cupboards!

So, how about it? Are you going to do a Tupperware audit? Let me know in the comments below what items you're getting replaced, and how the process goes for you!

a basket with books, a copper coffee mug on white table with text overlay "best way to replace your broken tupperware"

115 Comments

  1. PS

    Tupperware products were given as a wedding present 30 some years ago, brought to NZ from US.

    TWNZ has been terrible to deal with, so I've given up and bought "Systema" as replacements.

    1. Jess Nelson says:

      Unfortunately due to the many fraudulent claimers they have had to ask more questions about where someone bought the product (kind fair when everyone else asks for proof of purchase to replace products). The Tupperware USA site clearly states guaranteed to the original owner and due to dumpster diving fraudsters they all have to enforce what has always been policy. There are now trolls who are upset that they can't rip off the system so easily now trying to badmouth them and social media makes it easy for people to do this. All this does is makes it harder to look after genuine customers.

  2. My experience with replacement has been not good. Tupperware's "ticket" system is very unresponsive. Then, they DID want the old product back AND charge me for S&H that would have netted me paying $20 for a $5 lid.
    Tupperware has always "frontloaded" their warranty costs into the product, and now they are charging you AGAIN for delivery of a "warrantied" item.
    Tupperware items are not worth the hassle to deal with the warranty process. Save yourself the aggravation and expense, buy something else.

    1. Amanda L Grossman says:

      Hi John - I'm sorry to hear you're having issues with replacing your Tupperware.

    2. @Amanda L Grossman, I have had the opposite experience, yes they are more strict not but the reason they make you go through checkout is to make sure the shipping address is right and you can track it so there are no lost parcels and so you can choose the colour or upgrade you like. I found this easy. They said it's because so many people asked to exchange or upgrade after receiving a warranty replacement so this puts options back in the customers hands. Totally makes sense to do that. And they gave me more than the value so I spent more, clever idea. Fair enough you have to say where you got the thing from and giving part credit if only half the product is sent it or has been damaged by the customer. The new system is fast and gives us customers way more options with your warranty.

  3. Janice Drouin says:

    Mine are so old they fon

  4. Hi, I was sick of lids that didn't match bowls &
    bowls that didn't match lids! So I finally "attacked" that cabinet! My tupperware bowls are ok but No Lids!
    I even have an old (mustaard colored bowl!
    So that's what made me look it up online for replacements.
    Thanks ever so much for the info. Huge help!

    1. Amanda L Grossman says:

      You are so welcome, Rae! That's awesome you got your old Tupperware lids and bowls and such all sorted out.

  5. I used the link provided and chose to chat with a representative. The whole process was lengthy. On line chat probably 15-20 minutes by the time I gave part numbers and waited to have them looked up order placed etc. I was given a order number and phone number to call with payment. Once I was speaking to the person who was taking my order number I ended up changing the size of the canister that the online rep ordered for me as my container was not longer available. So speaking with the customer service rep on the phone was another 20 minutes. Time wait was crazy but happy I'm getting two new replacements for like $6.

    1. Amanda L Grossman says:

      Way to go, April (and to stick with it!). I don't know about you, but I like it when my items are in order and working, even my Tupperware:).

  6. Looking for freeze and store replacement lid.

  7. Renee Lopez says:

    Hi, Thank you for the information on the Tupperware warranty. Where on the Modular Mates can I find the BPA number? Also, where on the Servalier Bowls? Your help and time is appreciated.
    Thank you,

  8. It's been at least 38 years for my 2 quart pitcher and it was as easy as the phone call, some time, and $5.75. They are replacing the whole thing! Sure wish I wouldn't have thrown the other items out that have broken, chipped, or peeled through the years!

    1. Amanda L Grossman says:

      How awesome, Jean! I'm so glad Tupperware honored their lifetime warranty and replaced your pitcher.

    2. @Jean, For the really old pitcher that Tupperware replaced for you, what defect did it have that was covered under the warranty? Thanks!

  9. Shameema, many years ago I was told to get covers to fit again place them in warm water for a few minutes to make the plastic pliable then immediately put them on the bowls and let cool. Works for me. Sometimes both pieces need to be warmed. I never use the dry function on my dishwasher it ruins plastic.

  10. Well yes I do. I have vintage Tupperware.Since the early 80’s I have held my stance that nothing can compare to it.It’s pest free, stackable,colorful.At least we forget lids that ALWAYS Fit these space saving containers, hallelujah! Today I read throw it out! Tested positive for lead ,bpa and perhaps arsenic. What say you Tupperware? There now that I have that out of my system. Does any one know where I can find out if I have to throw out all my Tupperware.?

    1. Amanda L Grossman says:

      Thanks for sharing, Lucy. Where did you have it tested?

  11. Funniest thing.... I am in Australia and we have a very easy warranty replacement system. Go online to warranty.tupperware.com.au and login. select the product number answer a few questions, if they have it they replace it if they don,t it is replaced with something of same size and capacity.
    Wonderful. My mother Tupperware from the UK has just been replaced with a brand new item. Celery keeper was the item. It cost $8.80 postage for 5 replacement items, regardless of size. I am addicted.......

    1. @Chrissie,
      You were very lucky you got in under the olde warranty system. Not so easy now, and certainly a lot more expensive in shipping costs both ways!

  12. Just called customer care and it was such an easy transaction for a piece I’ve had forever. Couldn’t see the item # so I took a picture and a few minutes later my piece was being replaced:) Only had to pay $5.75 for shipping. Amazing company!

    1. Amanda L Grossman says:

      Such awesome news, Denise! Thanks for sharing your experience with Tupperware's warranty and customer service.

  13. As of today, there is NO Warentee online request tab or wording anywhere in site on their website.
    I registered for an account, tapped and read everything, still no tab. Not even under “my account” like your picture shows. In fact, it looks quite different from you example.
    I asked why I didn’t see an online Warentee tab or button and all they would say (the chat rep) was, “that is not available at this time.”
    I asked if it will be in the future or is it just a technical issue today? And I got the same answer.
    Guess I have to call, which isn’t a big deal, just some things feel easier online.
    Thanks for the info though. Atleast I don’t have to have a rep come over! I’ve had a pile of Tupperware for 2 years because I never have the desire to have my rep come & feel like running her around when I can’t buy anything right now.

    1. Amanda L Grossman says:

      Drats! I just looked myself -- I wonder if they took it down because too many people are reading this article and using it:). Here's what I added to the article "FYI: As of right now, they no longer have this "Submit a Warranty Request Online" button available. So, you'll need to use one of the other methods (thanks, Cheri, for the heads up!). It may or may not return, so I'll keep these images in here." Thanks for your help!

  14. TupperwareSandy (on FB) says:

    Hi there,

    I’ve been a Tupperware Consultant in Canada for 26 years! We have an amazing warranty program!

  15. Robert Trenchard says:

    The same online Warranty Replacement page does exist for Canada. Yay for that!

    1. Amanda L Grossman says:

      That's great to know there's an online Tupperware warranty replacement page for Canada! Thanks for letting us know.

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