Is Tupperware replacement available after 20 years? Do old Tupperware pieces have BPA in them? Check out below as I navigate whether or not Tupperware will stand by their Lifetime Tupperware Warranty.

It occurred to me the other day − while trying to gauge whether an overused, label-less measuring spoon was a tablespoon or half a tablespoon − that all the Tupperware I collected in my teens has a Tupperware Lifetime Warranty on it.a basket with books, a copper coffee mug on white table with text overlay "best way to replace your broken tupperware"

I vaguely remember a Tupperware Consultant spouting this information out as I thumbed through their catalogue years ago, stuffing my face with homemade dips at one of the many household Tupperware parties I've attended.

But I must have made one too many of my grandmother's Strawberry Shortcakes because the blue labeling has worn off… leaving me to guess at the sizes (perhaps that's why recipes like Martha Tiramisu Cookies never turned out for me? Nah, but it's nice to blame something besides my own lack of baking skills).

A quick inventory of my cupboards, and I found three other Tupperware items that were worse for wear: a container that had a spider web-like shattering on one side, a small bowl whose plastic lip has broken off, and a measuring cup that's warped.

Sounds like it's time to experiment: exactly how limited is the Tupperware Lifetime Warranty?

Pssst: Can't get your items replaced through the warranty (i.e. the most cost-effective way)? Then check out this listing of Tupperware Replacement Lids. You can also find Tupperware replacement parts.

How Do I Replace Broken Tupperware? Start with the Tupperware Warranty (in plain English)

You'll likely remember, like I did, that there's a Tupperware guarantee. It's actually a Limited Lifetime Warranty (you'll see why below).

During my online chat with a representative, I found out the following information:

🍚Tupperware Replacement Policy

“Tupperware® brand products are guaranteed by Tupperware against chipping, cracking, breaking, warping or peeling under normal non-commercial use for the lifetime of the product. If, due to unavailability, actual product replacement cannot be made, comparable product replacement will be made. Products noted with the “Q” symbol in our catalog are guaranteed for 1 year against defects in workmanship.”

Other things you should know about Tupperware's warranty: 

  • What's NOT Covered: Items that have been melted (for example, from your dishwasher), stained items (drats — spaghetti stains Tupperware pretty good!), discoloration, cuts/scratches, impact damage, prints/pouches/straps/taps.
  • Item May Be Replaced with Something Else: If you're like me, then you've had your Tupperware pieces for a long time. Over the decades, they stop making certain pieces, or they modify them. So don't be surprised if you get something in new colors, or something that is not an exact match to your old item.
  • You Might Not get a Value-in-Kind: Because they likely don't sell the same thing you own, they let you know that if the replacement item costs less in value then yours, there will be no refund of the difference. Also, if it costs more, you might have to pay the difference to get it.

Pssst: Are you bummed your items don't qualify for replacement through warranty (i.e. the most cost-effective way)? Don't worry. You can still get replacements. Check out this listing of Replacement lids for Tupperware. You can also find Tupperware replacement parts.

Tupperware Replacement Lids – Where Can I Get My Tupperware Replaced?

You can look into getting your old Tupperware replaced through several different methods, including by calling them directly, by finding a local consultant to help, or by submitting a warranty request online.

Before doing any of these, you should have your part's model/mold number available.

FYI: As of right now, they no longer have this “Submit a Warranty Request Online” button available. So, you'll need to use one of the other methods (thanks, Cheri, for the heads up!). It may or may not return, so I'll keep these images in here.

tupperware replacement lids under warrantyOnce you sign up for your account, you can click “Warranty Requests” in the left-hand sidebar. Then, insert your mold number to get started.

does tupperware still replace broken items

Are Old Tupperware Containers BPA Free?

If you're like me, and you've had Tupperware pieces for decades, then you might be wondering whether or not those old pieces are BPA-free.

What is BPA? It's Bisphenol A, which is found in many plastic products (though not so much, anymore). Consumers have gotten smart about looking and demanding BPA-free plastics, and for good reason. Studies show that BPA is “linked to obesity in children and adults as well as to cardiovascular disease, diabetes, reproductive disorders, breast cancer, and more.”

Here's the thing: Tupperware has officially said that all their containers are BPA-free as of March 2010.

What does that say to me? My opinion is, this means Tupperware pieces made before March 2010 may (and probably do – it was common practice to use BPA in plastics) have BPA in them.

Psst: an easy way to tell if your Tupperware container has BPA in it? Turn it over and look on the bottom. If there is a “7” inside the recycle symbol on the bottom (the triangle), then it likely contains BPA. BPA-free products will have a 1, 2, or 5 inside of that triangle.

That alone might make you want to replace your old Tupperware pieces, and if they're broken/peeled/etc. anyway, you could upgrade to a new, BPA-piece for just the cost of shipping and handling. However, if your old Tupperware doesn't have anything wrong with it that's covered under the warranty, then you can't get it replaced for free due to it possibly having BPA.

But don't worry. You can still get replacements and replacement parts. Check out this listing of Replacement lids for Tupperware. You can also find Tupperware replacement parts.

Tupperware's Lifetime Warranty – Old Tupperware Exchange

Now I want to share with you my own experience to give you an idea of how the process works.

Based on what the Tupperware warranty covers, here's the rundown of items I wanted replaced:

  • 1 Small, Microwavable Bowl with Tupperware Lid (chipped)
  • 1 Large, Microwavable Container with Tupperware Lid (cracked)
  • 1 Set of Measuring Cups (warped)
  • 1 Set of Measuring Spoons (peeling)

Tried Two Different Replacement Methods (By Mail, and By Phone)

I didn't feel like tracking down a consultant (honestly, I would feel bad asking some random consultant to replace my items if I wasn't going to purchase other ones from her/him), so decided to attempt replacements by both mail and by phone for comparison purposes.

During our online chat, the representative told me that I could either call 1 (800) 887-7379 (the Tupperware replacement phone number) and they will place a special order to send me the replacement with a $5.75 shipping and handling fee (this is a flat fee for the entire order, not per product replaced. Awesome!).

Psst: I didn't have to ship anything in, but the rep said to keep the items for 30 days because they could request to see them during that time.

Or, I could ship the item myself to their factory at the following address with me paying to ship them, but paying no shipping and handling fee for the new replacements:

Tupperware
248 Tupperware Rd.
Hemingway, SC 29554.

  • By Mail: I chose to ship the least expensive items to the warehouse, which were the small measuring spoons. I used an old envelope to mail them on February 20, 2016 for $2.54 (includes tracking) through USPS. Also, I included a letter with my name, phone number, email address, and mailing address.
  • By Phone: This left the measuring spoons, small bowl, and large container to handle over the phone. On February 29, 2016 I made the call. I had to let the person know each of the model numbers (thankfully located on the bottom of each piece of Tupperware). One item was not available, so they said to call back in a few days to see if it was available then (it was). Since they did not have it, they waived the shipping and handling fee on this order.

Note: The third option, which I chose not to take, is to find a consultant to give the items to. If you'd like to do this, go to www.Tupperware.com and on the left-hand sidebar is an option to “Find a Consultant“.

The Fresh-Leftovers Results

Just like the representative told me, the item I mailed took much longer to be replaced than the items I called in (42 looooooonnnng days. Good thing we had an alternate set of measuring spoons from my husband's bachelor pad days).

The items by phone arrived much more quickly, but not within the 9 days they had quoted me. Two boxes arrived on March 13, 2016, 13 days later. One of the containers came with the wrong-sized lid, so on March 14th I online chatted with them again. The rep resent the correct lid − no shipping charge to me − and that arrived 10 days later on March 24th.

Altogether, I ended up spending just $8.29 out of pocket for products that would have cost me $59.85 (of course I had paid for them at one point; but with my family's consulting discounts and 20 years' worth of inflation, I think I came out ahead).

Also, they never asked to see the items I was asking to have replaced…so I still have them as well. Score!

Time to conduct your own Tupperware Cupboard Audit? Here's a Few Tips

From going through the process, I've got a few tips for you:

  • Batch to Save on Shipping and Handling Costs: $5.75 shipping and handling fee is per order, not per product. So go through your cabinets and get everything that needs to be replaced done at once to get the most bang for your buck.
  • Ship Smaller Items Yourself to Save Money: If you have small items, then go ahead and ship them yourself as you'll likely save from having to pay the $5.75 shipping and handling fee.
  • Save Your Tracking Number: Get a tracking number from the USPS and save it in case the items are lost.
  • Score Free Shipping Altogether: Going to a Tupperware party already? Then don't forget to bring those items needing replaced. In Canada? Then the rep said you will need to find a consultant anyway in order to have your items replaced under the warranty.
  • Save Time: If you really need those items quickly, then call them in instead of using mail. The phone-call turnaround time is supposed to be within 9 days. The mailing option took them a total of 42 days to get me the replacement.
  • Know the Functionality You're Looking to Replace: They didn't have one of my items, but I was able to ask for something that had a lid and was microwavable − the two things I had identified as most important to me.

Looking for Tupperware Replacement Lids – India?

One more thing — are you from India, and you're looking to replace your Tupperware lids? I reached out to the company, and they said that it's about the same in all countries to get replacement Tupperware. You can contact your dealer to to get the replacement under warranty, or you can go to this Tupperware India contact page for help.

Overall, I was very satisfied with my transaction. And now I've got a few updated pieces of Tupperware in my cupboards!

So, how about it? Are you going to do a Tupperware audit? Let me know in the comments below what items you're getting replaced, and how the process goes for you!

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Amanda L. Grossman is a Certified Financial Education Instructor, Plutus Foundation Grant Recipient, and founder of Frugal Confessions. Over the last 10 years, her money work helping people with how to save money and how to manage money has been featured in Kiplinger, Washington Post, U.S. News & World Report, Business Insider, LifeHacker, Woman's World, Woman's Day, ABC 13 Houston, Keybank, and more. Read more here.
33 replies
  1. Denise says:

    Just called customer care and it was such an easy transaction for a piece I’ve had forever. Couldn’t see the item # so I took a picture and a few minutes later my piece was being replaced:) Only had to pay $5.75 for shipping. Amazing company!

    Reply
    • Amanda L Grossman says:

      Such awesome news, Denise! Thanks for sharing your experience with Tupperware’s warranty and customer service.

      Reply
  2. Cheri says:

    As of today, there is NO Warentee online request tab or wording anywhere in site on their website.
    I registered for an account, tapped and read everything, still no tab. Not even under “my account” like your picture shows. In fact, it looks quite different from you example.
    I asked why I didn’t see an online Warentee tab or button and all they would say (the chat rep) was, “that is not available at this time.”
    I asked if it will be in the future or is it just a technical issue today? And I got the same answer.
    Guess I have to call, which isn’t a big deal, just some things feel easier online.
    Thanks for the info though. Atleast I don’t have to have a rep come over! I’ve had a pile of Tupperware for 2 years because I never have the desire to have my rep come & feel like running her around when I can’t buy anything right now.

    Reply
    • Amanda L Grossman says:

      Drats! I just looked myself — I wonder if they took it down because too many people are reading this article and using it:). Here’s what I added to the article “FYI: As of right now, they no longer have this “Submit a Warranty Request Online” button available. So, you’ll need to use one of the other methods (thanks, Cheri, for the heads up!). It may or may not return, so I’ll keep these images in here.” Thanks for your help!

      Reply
  3. TupperwareSandy (on FB) says:

    Hi there,

    I’ve been a Tupperware Consultant in Canada for 26 years! We have an amazing warranty program!

    Reply
  4. Robert Trenchard says:

    The same online Warranty Replacement page does exist for Canada. Yay for that!

    Reply
    • Amanda L Grossman says:

      That’s great to know there’s an online Tupperware warranty replacement page for Canada! Thanks for letting us know.

      Reply
  5. Linda P. says:

    Perfect, Amanda! This is exactly the information I was looking for. I just called Tupperware about a broken 30-year old bowl lid (230-27). Since the item is no longer offered, they are sending me a new replacement lid AND bowl for the $5.75 fee to arrive in nine days (9/25/19). Additional kudos to Tupperware in that my call dropped (from a cell phone) when the transaction was nearly completed; I called back and another consultant was able to pick up where I left off with the first consultant! No need to start over from the beginning. That was a huge relief. Thanks again!

    Reply
    • Amanda L Grossman says:

      How awesome! I love that you were able to use Tupperware’s warranty to update your pieces. And thanks so much for sharing your experience with all of us!

      Reply
  6. Viviane says:

    Disappointed,after paying a considerable amount for a pantry of Tupperware containers .I am now informed that I have to bear the cost of postage to place cracked lids .was under the impression that this product had a lifetime warranty.must say I feel ripped off .

    Reply
  7. Corrine Glew says:

    I have so many Tupperware products from years ago & have always love them. Today while washing my tan sugar container with the gold push lid I noticed it has a crack on each side. I am heart broken as I have had this for at least 50 years. I would like to like a replacement on the bottom part if that is possible. I remember at the party’s being told that the parts were free to replace. I hope someone here can help me get to the right place. Thanks.

    Reply
  8. Stephen Lambert says:

    I wish I had seen this post sooner. We had a Tupperware pitcher and a bowl with a lid that were cracked. We found a phone number on the Tupperware website and called to ask how to get replacements. The agent said I had to find a sales rep and directed me to a local listing. The first sales rep told me that 20 year old Tupperware wasn’t dishwasher safe, and isn’t covered under warranty because she knew I had put it in the dishwasher sometime. The second rep I contacted said I had to come to a party and buy something before I could get my old warrantied items replaced. When ai said I just needed to have the warranty honored, she told me I needed to contact the rep that sold the items to me back in 1990. The third rep I contacted never called me back when she knew I wanted to replace something on warranty. I gave up and threw the items away, and bought some Rubbermaid. Maybe if I had called the phone number you posted I would have had a better experience.

    Reply
    • Amanda L Grossman says:

      Oh, bummer! I’m sorry to hear about your experience (hopefully others can find this post before they try to get their Tupperware replaced other ways).

      Reply
  9. Ralph Bevins says:

    Im a man that remembers those colored tall plastic cups growing up. I drank eater ,kool aid,soda from them. My grandma had several pieces and I still use it today. Tupperware has no match I’ve ever seen. Just wanted to thank Tupperware for selling such a quality product. R.Bevins Michigan

    Reply
  10. Stefan Morris says:

    Thank you for sharing your experience with us. It is really useful to me. I use a lot of Tupperware in my house and especially in my kitchen. After reading this, I think I need to update my Tupperware and get some new so that I won’t be facing this.

    Reply
  11. peggy says:

    I had a great experience calling the 800 line and I received a few brand new pieces because my pieces were no longer made. They NEVER wanted the old pieces or asked to see them.

    Reply
  12. Sharon J Payne says:

    Just recently acquired a Tupperware product number 4139A-11 which also consists of component parts 4141A-3 & 4140A-2 . Believe it is for cooking eggs, but not sure. Anyone know? Please advise. Thanks. Tried to contact Tupperware Customer Care, but unable to get contact form to come up so I could ask them directly. Any help would be appreciated.

    Reply
    • Cyndi says:

      Hey Sharon, is it a purple colour?
      If it is, it is called the breakfast maker. You can cook eggs in the microwave in it. Either scrambled or hard boiled. You can cook other things in it as well. I was shown where someone made a two person cake in it!!!! It’s aweaome. 🖤

      Reply
  13. Mary K DELGADO says:

    I have mustard color canisters the lids on the 1339-5 and the 1222-5 the lid are cracked down the middle how do I get new ones.

    Reply
    • Amanda L Grossman says:

      Hi Mary! Thanks for reaching out. You would need to contact Tupperware either by calling their number, or emailing them on their website to get Tupperware replacement lids for your canisters. Be ware that they may no longer make your exact canisters or the exact color, so they could choose to replace them with something more modern. Let us know how it goes!

      Reply
  14. Cheryl says:

    I had totally forgotten about the warranty on these products. I have a celery keeper with a cracked lid and my 1/3 measuring cup has a cracked handle. I called this morning and, of course, they no longer make the celery keeper so she is sending me a Fridgemate that retails for $29. They also do not replace just one measuring cup so I am getting a new set. All this for the cost of shipping and handling! Bonus for me is that I wanted a new set of measuring cups anyway. Thank you for your post.

    Reply
    • Amanda L Grossman says:

      That’s such great news, Cheryl! I’m super glad to remind everyone to cash in on that Tupperware Replacement warranty that came with their Tupperware purchases. It’s a premium product, but it pays for itself over the years (especially since they seem to stand behind their warranty!).

      Reply
  15. Kelly says:

    Thank you for sharing this information. I’ve been saving this post, expecting to check my cupboards when I had some free time. Well, when the lid of my favorite dish split, I found the time. My dish was part of a salad set, with forks and bowls. When I spoke with the telephone rep, I let him know that I didn’t really care about the matching set. I needed the large (18 cup) bowl with a lid.
    I received the replacement within 9 business days. What I received was a really cute salad bowl, with a spoon/fork and dressing container, and a lid. Very cute, but the 7 cup bowl wasn’t what I needed. I called again. This time, the rep found a 19 cup bowl with lid. I told him it sounded perfect.
    The order arrived with 2 nice large lids, but no bowl to fit them. I called once again. The rep now says he ordered a 19 cup bowl for me, and I will have an extra lid for it.
    Whatever I receive in this next shipment, I believe Tupperware has already shown their willingness to honor their warranty. I do plan to order a couple more large bowls as soon as I find a local rep.

    Reply
    • Amanda L Grossman says:

      Great news to hear, Kelly! Thanks so much for sharing your own experience with getting your Tupperware replaced under their warranty. How old were your pieces?

      Reply
      • Kelly says:

        Purchased in 1979 or 1980. So we’re looking at nearly 40 years old.

        Reply
  16. Shameema says:

    I have old Tupperware which the lids don’t close anymore and I was told it can’t be sorted out as it is too old

    Reply
    • Amanda L Grossman says:

      Ack – I’m sorry to hear that Tupperware replacement for those lids can’t be done under their Tupperware Warranty policy…how old are they? Mine were at least 20 years old (probably older as I had purchased them as a teenager).

      Reply
  17. Kyla Jocson says:

    I didn’t know this is possible, Amanda. Thanks for the information! It’s time to get my cupboard some updated tupperwares 🙂

    Reply
  18. Money Beagle says:

    This is fantastic advice, Amanda. Thanks so much for sharing. Hopefully Tupperware sees an uptick in contact about needing replacement items as a result of this post, but honestly that’s probably a good thing as it would likely reinforce the idea that more Tupperware should be purchased in the future, knowing that they really stand behind their product.

    Reply
    • Amanda L Grossman says:

      Thank you! I was happy with the experience, and even more happy that the Tupperware I have will literally last the rest of my life (as long as the company is around).

      Reply

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